Clinical Quality Management

Behavioral Science Research Corporation administers the Ryan White Clinical Quality Management Program⤻.

The Clinical Quality Management (CQM) Program’s main objective is a system-level quality-driven process aimed at improving patient care, health outcomes, and patient satisfaction.

BSR’s CQM Program activities include:

• • Assessing the extent to which HIV services are consistent with the most recent HHS Clinical Guidelines for the treatment of HIV/AIDS and related opportunistic infections.
  • Developing strategies to ensure that such services are consistent with the guidelines for improvement in the access to and quality of HIV services.
  • Monitoring the quality of HIV services through the application of the HIV Care Continuum, HAB performance measures, and Miami-Dade EMA local outcomes and indicators.
  • Implementing continuous quality improvement strategies to ensure core and support services promote retention in care, adherence to medical treatment, and viral suppression.
  • Applying client-level demographic, clinical, and utilization data to identify areas of improvement in clinical processes and outcomes.
  • Providing technical assistance (TA) to all providers throughout creating, initiating, and evaluating quality management practices.