Clinical Quality Management
Behavioral Science Research Corporation administers the Ryan White Clinical Quality Management Program.
The Clinical Quality Management (CQM) Program is a system-level quality improvement project (QIP) aimed at improving patient care, health outcomes, and patient satisfaction.
BSR’s CQM Program activities include:
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- Assessing the extent to which HIV services are consistent with the most recent HHS Clinical Guidelines for the treatment of HIV/AIDS and related opportunistic infections.
- Developing strategies to ensure that such services are consistent with the guidelines for improvement in the access to and quality of HIV services.
- Monitoring the quality of HIV services through the application of the HIV Care Continuum, HAB performance measures, and Miami-Dade EMA local outcomes and indicators.
- Implementing continuous quality improvement strategies to ensure core and support services promote retention in care, adherence to medical treatment, and viral suppression.
- Applying client-level demographic, clinical, and utilization data to identify areas of improvement in clinical processes and outcomes.
- Providing technical assistance (TA) to all providers throughout creating, initiating, and evaluating quality management practices.